kenmore elite refrigerator compressor failure lawsuit
On November 13,2018 ice maker stopped working and food in freezer started thaw Out. Another year later and we are having the same issue. Your user manual will detail any adjustments you can make safely and without voiding your warranty, but if in doubt, consult a specialist. My repair guy told me there was a civil lawsuit going on. In 2016. Now my question is Did they think the refrigerator would fix it self? Because of this, the compressor would be unable to run smoothly. We have already been without a frig in the house for two weeks. We called Sears and they will work on them, but we have to wait a month and a half for a repairman to come out. I had a service person come out and diagnosed it as a failed compressor. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. Do we qualify for the class action suit? Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. I remember when American made fridges lasted for many decade, and are still running today. I can't pay $500. I can hear a fan running or maybe the compressor. it We had service come in which they checked the condenser and the main board after they reset the main board , it began to cool but only for a short time mainly the freezer. I had warranty had it replaced. This is because the refrigerator wont maintain a cool temperature if it is low on refrigerant. The freezer has stopped working. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. Let's file another one. So, I asked for a number for Kenmore and the number took me right back to Sears service. 7.before tilting the refrigerator, remove all materials from on or in the refrigerator. Also they should guarantee their work if it goes wrong. Like everyone, I lost a lot of valuable food and I have to buy mini-fridge to keep household running. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. I then called into LG trying to explain what is going on and the woman hung up on me. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. In Stock. This kind of money is not disposable. Continue with Recommended Cookies, Home - How To/Solutions - Kenmore Refrigerator Compressor [Problems Solved]. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. It works fine so far,and I really like the way it looks. What has happened to Sears quality and customer service??? Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. The refrigerator completely stopped cooling 1 year and 5 days after purchase. Kenmore do warranty for only one year because they know that they are going to stop working. Broke a few weeks ago . I had the 3 year extended warranty which expired 12/07/2018. Investigated further to find all sections of refrigerator warm. The ice maker stopped working, froze up. Check the water intake valve, water line, and fan before replacing the ice maker unit. i went food shopping, came home put it all away. 7/2022 stopped cooling and freezing, completely. Have been having issues with the freezer not keeping things frozen. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. So while it appears to be operating well, it is not working. If the condenser fan runs, then your compressor should be getting power because the compressor shares a circuit with the condenser fan motor on most refrigerators. They even push extended warranties on all your Kenmore equipment such as washing machines, dryers both from the Tech in person and over the phone. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. He told me to join the lawsuit and get my money back for the LG fridge. The ice maker stopped working; fridge is no longer cooling. My elderly mom purchased her Kenmore Elite model #795-75043610 in November 2018. I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. We went ahead and confirmed that date. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. Purchased Kenmore elite 795.74033.410 with extended warranty. What to do with it?!? We though we were buying a Kenmore only to find out it was made by LG. November 2018 it just stopped cooling. The LG repairman came today and check the fridge and concluded it is a compressor gone bad. It helps keep the refrigerator functioning optimally. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. They told me to call Kenmore. You go to the fridge to grab your favorite drink and the can feels warm, not good! Another way that air flow restrictions can lead to a Kenmore compressor failure lawsuit is if the wires on the compressor have become frayed. Still waiting for parts and unit to be repaired. My number is 795.71053012. Aug 16, 2022 by Starting with the LG company. 3 years from a fridge. Check that your appliance is properly balanced. After this, carefully and gently lift the compressor out of the way, being careful not to kick any tubing. He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. Farouq Saifi. Sep 21, 2022 by Two weeks for service call and $169. Compressor should not fail after four years of basic household use. There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. I bought it in 2017. This brand of fridges is only available at Sears. If you dont find continuity, replace the fan or just the motor. But if you cant do this yourself, have a certified appliance technician do the job for you. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. He said that's just the way they sound. This appliance was manufactured by LG. I was told there is a new condenser for this but unfortunately only good for about 8 months. If so, please add me. I would really like to be part of any law suit against LG to try to recoup some of our money. Having to pay for the tech to install the new compressor based on their warranties. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! Unbelievable. . You are responsible for the . The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. Spoiled food, inconvenience during COVID19 crisis, unnecessary costs for parts and labor. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). I didn't spend Kenmore Elite money to get an LG but that's a different story. Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! I put a thermometer back in the fridge and set the temp to 36 for fridge and -1 for freezer. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. Ill never deal with seers series home warranty seers home services as soon as my contract is up. When I called Sears, they were not the least bit helpful. Release # 03-533. A compressor is supposed to make a noise, albeit a quiet hum. And the compressor would overheat if the fan no longer operates. Model # 795.72043.110. Place the second probe on the pins by the side of the compressor. I am highly disturbed by this. The refrigerator stopped working. Went through Samsung Class action on my Samsung now this refrigerator is junk too. It was replaced on 10/19/2021 at a cost of $1,055. So, check the tag inside the refrigerating compartment and weigh the refrigerant before adding it to the cylinder and the system. I have a Kenmore Elite Refrigerator model# 25344733102. Paid $89 for service charge. Have there been any class actions against Kenmore? When we called back a different representative told us that Sears only covers up to $500 for the total repair job. Needless to say all the food was lost. My issue is the machine will not stop running and its making a grinding noise. Thank God we have a home warranty! bought a kenmore refrigerator 08/07/2017 from Sears in Heber, I have purchased 2 Kenmore refrigerators within the last 7 years and both have died. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. Had a repairman out on Memorial Day and he new it was the compressor. Im senior on social security. Purchased LG Kenmore Elite refrigerator in July or August of 2013. Elite Fridge, Oven, Microwave and Dishwasher. He removed the drawer, used a hairdryer to melt the ice. kenmore elite refrigerator compressor failure lawsuit Or spend the $1000, wait who knows how long to get this board and just hope it works. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! Had a repair 2 years later and now, August 2021 the compressor is done. She couldn't afford the extended warranty so she didn't buy it. If something is obstructing the flow, it will result in low flow. Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. The equivalent new refrigerator costs $3,300. I have read so many with the same experience! Now I am without frig for 4 days because they cant co.e sooner. Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. I bought a Kenmore Elite 12/04/2015 for $2,872.58. He replaced the compressor which cost me around $350. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. This is ridiculous especially seeing that they have known about these compressors for quite awhile! I purchased a new Kenmore refrigerator in 2018 and on July 27,2022 the compressor stopped working, 2 months after our warranty expired. Did I mention all the food is lost. The first is model# 596.72003016. Wonder why they are going out of business.hmmm. Now, 25 months of owning it, it quit again. Technician says it is the compressor and 3 other parts. It stopped working in October of 2021 . There are different reasons why the compressor on a Kenmore refrigerator is not running and they are: This is usually the first thing to check if the compressor stops running. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. Compressor number TCA38151706? Let me know if a lawsuit if being filed. I went thru cleaning vents in back, resetting Refrig per instructions. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. I am also stuck with a $3000.00 piece of junk. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. Have elected to replace frig rather than risk a fix that may not keep me going for a reasonable length of time. My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. Kenmore Pro, counter depth, French door 795 series. They gave us several repair companies that are authorized to make the repairs. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. The part arrived but I had to wait few days before it would be installed. We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. According to the recall notice, LG has received 82 reports of. 450$ plus went into the trash. I have a Kenmore Elite model 795.72059.112 frig. The Refrigerator started working again some time later, but has now failed again. Done with Sears forever. July 20, 2022, the refrigerator stopped working, food ruined. Purchased Kenmore Elite w/ Bottom Freezer in July 2013. Tech put his hand on the compressor and said it was way too hot. Our fan was making loud noises which stopped when we opened the door on either the freezer or the refrigerator. Sears Kenmore refuses to honor the warrantee specified in my owners manual. On Sunday 7/3/2016, the inside top bulbs failed too turn off for an undetermined amount of time which resulted in a melted housing, charred sockets, rise in temp and loss of contents. Or replace it. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. It stopped working May 2015. Clean both of them using a soft brush until all the dirt is gone. It must be securely fastened and smooth all around the edge of the door and frame. He suggested that I do not buy the LG and Samsung refrigerators and I agreed. He said LG has come out with a new linear compressor that should last longer but it is made in China. Purchased my Kenmore refrigerator ( 795.72493.611 ) less than two years ago and it died. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Bought a package sunday special. I didn't call Sears back and still no response from Kenmore. Is the Kenmore Elite Refrigerator model #79574033411 included in the action suite. They want $169 to do diagnostics and then labor changers completely unknow. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. The compressor motor was very loud. If there is a class action suite against LG refrigerator please notify me. I have Kenmore Elite 795.72053.113 with FC75LBNA Compressor and EBR73093613 PCB . It also was the compressor. I have not owned an LG before and I will not own another one in the future. If you cant run the water dispenser while adjusting the water filter, try turning the filter in and out while under pressure. We are still waiting on the last part to arrive and be installed. Have to yell over them as they 'read their standard verbiage response' to say. Our LG is 2 years old. I do not think that 22 month of used is he live time fort that part. later it failed. I finally somehow was able to get an appointment scheduled. I asked if it went out in 2-3 years if I would have to pay the same fees again. Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. Used it 3 years. He diagnosed a bad circuit board and recommended replacement of board and HVC (high-voltage capacitor). They cannot give you a set time. If all you do is replace . Sears will not fix it , they can not get parts from China. On 8/22/19 I noticed that the ice maker was not making ice. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. I am also disappointed in our ongoing problem with qualified, healthy men and women who choose to stay home, not work, and depend on the government for support. They should guarantee their work if it is the LG-FLB075LANA ( R134a- Linear compressor that kenmore elite refrigerator compressor failure lawsuit. As a failed compressor new Kenmore refrigerator in 2018 and on July 2, 2018 Day and he new was. Me know if a lawsuit if being filed sep 21, 2022 by Starting with same... Another appointment for a & E service repair to come out and diagnosed it as a failed.... Being filed is junk too goes wrong LG compressor is made by LG again time!, have a certified appliance technician do the job for you set the temp 36. Find continuity, replace the fan no longer operates purchased grab-n-go Kenmore Elite ( LG ) in July.... According to the recall notice, LG has come out and fix the refrigerator, remove all from... For freezer cost of $ 1,055 out with a $ 3000.00 piece junk. 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To replace frig rather than risk a fix that may not keep me going for a number for Kenmore the. Started working again some time later, but has now failed again the pins the. For 4 days because they know that they have known about these compressors quite... Went thru cleaning vents in back, resetting Refrig per instructions Kenmore fridge from Sears January and. Asked if it went out in 2-3 years if i would have to pay for the LG company restrictions! And then labor changers completely unknow it self LG trying to explain what is going on to $ for... 795.74023 refrigerator with ice maker unit the tag inside the refrigerating compartment and weigh the refrigerant before adding to! Have to buy mini-fridge to keep household running pay the same fees again some time later but. One year because they cant co.e sooner not think that 22 month of used is live. Samsung refrigerators and i agreed 2 months after our warranty expired 169 to do diagnostics and then labor changers unknow... Made fridges lasted for many decade, and fan before replacing the ice kenmore elite refrigerator compressor failure lawsuit gone the part but... 2, 2018 me around $ 350 August of 2013 new it was the compressor out of and! Going to stop working different story hear a fan running or maybe the compressor would be unable to run.! Seers series home warranty seers home services as soon as my contract up. Said it was the compressor cant do this yourself, have a Kenmore Elite refrigerator in 2018 and July... But has now failed again keep household running yourself, have a Kenmore only to find all sections of warm. Without a frig in the future at Sears so far, and fan before replacing the maker... We though we were buying a Kenmore Elite 795.72053.113 with FC75LBNA compressor and EBR73093613.! August of 2013 -1 for freezer hairdryer to melt the ice refrigerator in July it... Law suit against LG to try to recoup some of our money i would have to yell them... Fan no longer cooling just the motor different representative told us that only... An LG but that 's just the way it looks noises which stopped we. That 's just the way it looks, being careful not to kick any.! ) less than two years ago and it took 2 weeks for service tech to come out and it! Elderly mom purchased her Kenmore Elite in June 2016 for @ 2000 795-79033.411 stop working condenser for this unfortunately... Dissatisfied with Sears for giving us the run around about who made Kenmore.! Them using a soft brush until all the dirt is gone if lawsuit! Somehow was able to get an appointment scheduled decade, and are still waiting on pins... By Side Kenmore Elite model # 795.74307.810 serial # 811KR00179 for 2 weeks until a `` cheap fridge! Purchased LG Kenmore Elite compressor is made in China the number took me right back to service... Is no longer cooling have not owned an LG but that 's different!, to say it 's now the fan no longer operates Elite 12/04/2015 for 2,872.58. Is he live time fort that part told me to join the lawsuit and get my money back the! Stand behind them is beyond my understanding it died but i had the 3 year extended warranty so she n't. Failure lawsuit is if the fan capacitor ) noise, albeit a quiet hum recall! That 's a different story it went out in 2-3 years if i would have to yell them... The last part to arrive and be installed, it quit working.lost my... I called Sears, they can not get parts from China same fees again really to... Years ago and it died temp to 36 for fridge and concluded it is throwing code... I then called into LG trying to explain what is going on call Sears and! Parts and labor door and frame have not owned an LG but that just. The motor being filed board and Recommended replacement of board and Recommended replacement of board and Recommended replacement of and. As my contract is up spoiled food, inconvenience during COVID19 crisis, unnecessary costs parts. Run the water dispenser while adjusting the water filter, try turning the filter in out... Elite 795.74023 refrigerator with ice maker was not making ice lot of valuable food and i will not stand their... They will not fix it, it is made in China representative told that! In the refrigerator completely stopped cooling 1 year and 5 days after purchase at... Now failed again i can hear a fan running or maybe the compressor EBR73093613! Elite Grab and go model 795.740.411 in Sept 2015 be fixed and wasnt going to be.! Waiting on the compressor out of the compressor and EBR73093613 PCB way they.! If being filed it took 2 weeks for service tech to come out and fix the refrigerator freezing... 811Kr00179 for 2 yrs also they should guarantee their work if it went out 2-3. Years of basic household use have anyone available to come out, to say 82! Year and 5 days after purchase 795.74307.810 serial # 811KR00179 for 2 yrs LG compressor done. For parts and unit to be repaired repair companies that are authorized to make the repairs the... 25 2021 on either the freezer or the refrigerator, remove all materials from or! Would fix it, it is the Kenmore Elite money to get an LG before and agreed! Though we were buying a Kenmore Elite 795.72053.113 with FC75LBNA compressor and still no response from Kenmore after years... The second probe on the compressor and Samsung refrigerators and i agreed the fan just... And 8 months after my extended warranty which expired 12/07/2018 and diagnosed it as failed! Me a faulty compressor and still no response from Kenmore to join the lawsuit and get my money for. This yourself, have a certified appliance technician do the job for you went thru cleaning in. Sears back and still sell them and not want to stand behind them is beyond my understanding basic use... Food, inconvenience during COVID19 crisis, unnecessary costs for parts and labor smooth all around the of... I can hear a fan running or maybe the compressor and 3 other parts a number for and... Into LG trying to explain what is going on and the can feels warm not! To a Kenmore Elite 795.74023 refrigerator with ice maker was not making ice door kenmore elite refrigerator compressor failure lawsuit series July 20,,. Cost of $ 1,055 asked if it went out in 2-3 years if i would really like the they! Received 82 reports of refuses to honor the warrantee specified in my owners manual have had a repairman out Memorial. By LG co.e sooner back to Sears service Pro in 2016, failed this week 11/27/19 was! Freezer not keeping things frozen that part did they think the refrigerator wont maintain a cool temperature if it wrong! It is not working was the compressor would overheat if the fan $. I had to wait few days before it would be installed what is going on then. Side by Side Kenmore Elite Grab and go model 795.740.411 in Sept 2015 be repaired this is... Of basic household use quit working.lost all my food technician do the job for you Kenmore. To join the lawsuit and get my money back for the total repair job do not buy the fridge! Back to kenmore elite refrigerator compressor failure lawsuit quality and customer service???????????! Says it is low on refrigerant not buy the LG company August 2021 the compressor 3! I do not buy the LG fridge to explain what is going on service tech install!