planning and organising competency examples
3. Shares specialized approaches and skills that will increase capabilities. University of Washington | 2018 Decision Making & Judgment Definition Makes timely, informed decisions that take into account the facts, goals, constraints, and risks. The competency descriptions are intended to be tailored to individual positions. Tailors the teaching style to the audience. Its all about knowing what you can do in a given time frame. Organisational skills help you meet deadlines, pay attention to what's important about the work you do, stay focused and help others do their job well. How do you ensure you meet your deadlines? Competency Examples with Performance Statements The examples below of competencies may be used in various staff management functions like: Planning performance expectations. Seeks common interests and win/win solutions or mutually agreeable trade-offs. They manage their time wisely and effectively prioritize multiple competing tasks. Asks clarifying questions that get to the heart of issues or that supply needed information. Seeks and uses others input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Not exactly one you can include on aresume, but important nonetheless. Sees when parties are so entrenched that the mediation process is not progressing. Yes, you can improve on your organizational skills. Encourages repeating and building upon areas of strength, and dissects areas that may be improved. It also requires that managers be good decision makers. Place the most important tasks with upcoming deadlines at the top of the list. Makes necessary decisions even when information is limited or unclear. Works through difficult or awkward interpersonal situations in a positive manner. But resources don't always have to be in the form of money. If not, why? Interviewing Others Definition Asks questions in ways that enhance the clarity, quality, and reliability of information. Setting goals and getting the right tools are key steps in improving your organizational skills. Focuses on the situation, issues, or behaviors, rather than the people. Performance Statement Examples Knows and supports teammates work and deliverables. : Tips and Sample Answers, How To Ask For A Letter of Recommendation Via Email (With Samples), How To Answer What Do You Know About Our Company?, How to Answer When Can You Start? (With Examples), Topics: Get The Job, Guides, Interview Questions. Example questions: Have you ever had to plan a large piece of work? Decide in what order activities should take place (long-term planning). Gets the job done. Keeps promises and commitments made to others. Make An Action Plan and Arrange Resources to Complete It. Identifies resources that are most likely to help the group with its task. Shows dedication in completing the work that must be done. Ethics & Integrity Definition Earns others trust and respect through consistent honesty and professionalism in all interactions. Verifies the authenticity of money, recognizes when it is suspect, and takes action to confirm its value before completing any transactions. Judges when issues cannot be resolved in the group, and re-focuses the dialogue on the essential goals. This helps you and your team from getting lost in the weeds and keeping an eye on the big picture. 60+ organizational skills examples for work We've neatly organized the most important organizational skills for your life and career in the following sections. What Is a Subject Matter Expert and What Do They Do? HYPERLINK \l "Consulting" ExamplesTraining & Presenting InformationFormally delivers information to groups. Supports fair treatment and equal opportunity for all. Explores options when unable to deliver a requested product or service, and pursues solutions until the customer is satisfied. I quickly saw that our wait staff was being overrun, so I jumped in as an auxiliary helper. Examples of core competencies: Let's take the example of Amazon. Which goals did you have over the last year? About. Think of mental organization as keeping your mind decluttered: concentration, focus, and memory are all prerequisites to a mentally well-organized employee. Prioritizing. I started off making $25 every Saturday and a small locally-owned fish pet store. Performance Statement Examples Seeks to understand other programs in the department, including their services, deliverables, and measures. Ensures that content is current, and that activities are engaging and effective. HYPERLINK \l "Research" ExamplesCompetency Group Personal EffectivenessCompetency TitleDescriptionPerformance statementsAccountability & DependabilityTakes personal responsibility for the quality and timeliness of work, and achieves results with little oversight. Performance Statement Examples Strives to understand the data, the people, and their views before making decisions and taking action. Planning. During my time at XYZ Inc., the sales team set out to improve the conversion rate of our outbound calls. Forbes The Six Organizational Skills For The Workplace. Adheres to a set of core values that are represented in decisions and actions. Avoids ultimatums. This list is useful as a reference, but is not all-inclusive. Seeks additional resources or moves to a different strategy for resolving the issues. Emphasizes a team approach to providing great customer service. Comes prepared, and gauges the audiences level of knowledge. I devised a plan whereby wed offer a free trial to first-time customers, complete with their own customer success manager. Evaluates progress and success against performance standards. You know the old saying: If you fail to plan, you plan to fail. Planning is all about taking a step back from the assignment at hand and determining the most efficient means for its completion. is able to draft a realistic time schedule for certain activities, drafts an action plan before entering a project, plans activities and places them in the right order, works neatly and precisely, uses adequate filing systems, translates management proposals into feasible action plans, sets strategic priorities for his/her department based on the organization's policy, finds the right moments for making decisions, allocates people and resources effectively, defines strategy and goals for the medium and long terms, drafts change initiatives, indicates a general time schedule, drafts various alternative future scenarios based on prognoses, drafts general budgets based on a desired profit and percentage loss, sets the right priorities in an organization-wide change process. No votes so far! Planning and Organizing The ability to determine goals and priorities and to assess the actions, time and resources needed to achieve those goals. Ensures joint ownership of goal setting, commitments, and accomplishments. Knows the reasoning behind key policies, practices, and procedures, and seeks exceptions when needed to achieve goals. Detects bias, separates fact from opinion, and discerns the author's purpose and tone. It is expressed by developing and implementing increasingly complex plans. Makes the best use of available time and resources. Planning and organizing can be easily developed if the candidate has a more than average score (7,8,9) on the drives Order & Structure and Purposiveness. Answer: Planning therapies, activities, meetings, visits by doctors, professionals and specialists. While this may be more important for someone in a leadership role, being a good strategic planner is a nice quality to have in any role. Adaptability & Flexibility Definition Adapts to changing business needs, conditions, and work responsibilities. Distinguishes information that is not pertinent to a decision or solution. Screens out irrelevant and vague information, keeping the high-quality data. Questions the limits, quality, and accuracy of data; digs for details and confirms suspect data. Distilling that into a deadline that aligns with your companys objectives is what setting goals is all about. Respects the talents and contributions of all individuals. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Did you meet them? Being as honest as possible will help you plan a more successful day. Discuss the planning with the candidate. Exhausts other options, such as seeking voluntary compliance, before resorting to enforcement action. Uses bullet points, tables, or other tools to organize and present detailed or complex information. Seeks suggestions from other parties. The job of proving your organizational skills doesnt end with your resume and cover letter. You can demonstrate your organizational skills in your resume and job interviews by sharing anecdotes that highlight how youve put these skills to use in different work scenarios. Integrates the ideas and needs of others in developing feasible strategies to achieve goals. Objectively applies the letter of the law during all interactions, yet clearly understands the spirit of the law when deciding if enforcement action is needed. Remains aware and takes care of details that are easy to overlook or dismiss as insignificant. Shows respect for the needs and perspectives of all sides in the dispute. Or maybe you always know what task to prioritize, but your desk is a cluttered mess. Performance Statement Examples Uses correct vocabulary and grammar. Ask him to indicate what the priorities are and to make a planning based on those priorities. Spots when initial answers are insufficient. Decision-making Strategic planning 1. I then brought a second bussing table outside to improve our response time for the customers dining on the patio. Managing Projects or Programs Definition Structures and directs others work on projects or programs. Could you describe a regular working day or week? Those who are skilled at this competency can visualize the steps needed to reach a goal and naturally organize the process, modifying as . Translates the vision for a program or organization into clear strategies. Overcommunicate if necessary to make sure that youre all on the same page and that nothing has gotten lost in translation. Performance Statement Examples Gathers data and others input when making decisions. Performance Statement Examples Knows where and how to access the right data for the assignment. A resource is something you need to complete a task. Attention to details skills help you pay attention to any project detail you responsible for. Links mission, vision, values, goals, and strategies to everyday work. You may even be slower at getting your work done or be a less-than-desirable teammate to have on projects. 3. Meets and exceeds deadlines through efficient Speaking Description Conveys ideas and facts orally using language the audience will best understand. This helps you and your team from getting lost in the weeds and keeping an eye on the big picture. I had to coordinate with the customer service team to find folks willing to teach and have a more full-time role with clients. 4. Leads by example and sets standards for professional behavior. HYPERLINK \l "Adaptability" ExamplesAttention to DetailDiligently attends to details and pursues quality in accomplishing tasks. Ask for priorities, time management, costs, sub-tasks that will be delegated and so on. If so, how? Sees underlying principles, patterns, or themes in an array of related information. Unfortunately, you cant just wake up one day and be completely organized. Deciding how to use your time effectively is fundamental to organizational skills. Evaluates progress on tasks and adjusts work style as needed. Does not yield to pressure to show bias or manipulate others. Draws logical conclusions from text, and reads between the lines to find underlying meaning. Builds relationships with teammates so that coaching efforts are received in a positive, developmental manner. Youre thinking about corporate goals as they fit into a much larger time frame. Avoids confrontational approaches and keeps the communication positive. HYPERLINK \l "Advocacy" ExamplesEnforcing Laws, Rules, & RegulationsEnforces governmental laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Clarifies the related roles and responsibilities, deliverables, milestones, limits for independent decision-making, and needs and desires of the primary customers. Enforcing Laws, Rules, & Regulations Definition Enforces governmental laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Lets look at a couple of questions and answers to give a better idea of how the STAR method works to highlight your organizational skills: Tell me about a project that you planned. HYPERLINK \l "Facilitation" ExamplesGaining Voluntary ComplianceConvinces others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies HYPERLINK \l "Gaining" ExamplesInterviewing OthersAsks questions in ways that enhance the clarity, quality, and reliability of information. Discuss the results with the candidate. Using knowledge of audience views and interests, chooses and employs diverse methods, tools, and resources to educate and build enthusiasm in potential partners and supporters. Allows others to speak without unnecessarily interrupting them. Seeks and acquires new competencies, work methods, ideas, and information that will improve own efficiency and effectiveness on the job. Engages all members in the discussion. Maybe you always keep a tidy desk, but your ability to plan and collaborate effectively is weak. Acts proactively, recognizing important trends that will affect clients. Sorts and groups data, and applies causal relationships. How to Improve Your Organizational Skills, How to Showcase Your Organizational Skills, Example Resume Highlighting Organizational Skills, Example Answers to Interview Questions About Organizational Skills, Reduced office material budget by 12% while increasing employee satisfaction w/ in-house resources by 8% by drafting Google Sheets spreadsheets to track spending and utility, Created meeting schedules for 40 employees, including senior executives from Marketing, Product, and Sales teams, Improved company-wide SOPs through interviews with employees and customers to find pain points, increasing client satisfaction rates by 9% from May-October 2020, Client- and employee-facing email communication, Basic HTML/Working knowledge of WordPress. Could you give an example? Keep a tidy workspace. Puts the interviewee at ease, and ensures he or she understands the process and its purpose. Delivers products and services when and where the customer needs them. Sees when the group is off-track and redirects the conversation toward productive channels. Performance Statement Examples Eagerly engages clients in identifying issues, options, and desired outcomes. Performance Statement Examples Applies own talents to work assignments, and hones the competencies needed in current job. Understands basic correspondence, instructions, rules, policies, graphs, and/or charts. Compares observations or finished work to what is expected to find inconsistencies. Performance Statement Examples Creates a positive work environment where all staff are motivated to do their best. Notices when data appear wrong or incomplete, or need verification. He is a teacher, writer, and world-traveler that wants to help people at every stage of the career life cycle. Mental organization. Being able to break down multi-step processes into their components and deciding the order to complete them shows off your problem-solving skills. If you thought you were going to miss a deadline, what would you do? Co-ordinates and schedules activities. Tact Definition Diplomatically handles challenging or tense interpersonal situations. Tactical Planning. Ensures staff have the skills and resources to get things done. Excellent: Frequently exceeds expectations Is highly regarded for her organizational skills Organizes projects to prevent overlaps or gaps in responsibilities Is always able to access needed items or information Logically organizes his work and work area Fully competent: Meets expectations Helps co-workers get organized and stay organized Focuses on the customers business results, rather than own. Holds timely discussions and performance reviews. Video: Planning And Organizing. Organizational skills are important because without them youll be less effective as an employee. Amazon's core competencies include: Cost leadership: Offering items that fit the customer's budget - often at a better quality than what's available offline. Generates a range of solutions and courses of action with benefits, costs, and risks associated with each. It will also allow you to keep up with your employees progress and be able to support and lead them better. Strives to eliminate barriers to diversity; ensures that new barriers to diversity are not built. Another expression comes to mind: People plan, and God laughs. Being an organized employee means doing your best to build in time for potential setbacks. Mediating Disputes Definition Helps others resolve complex or sensitive disagreements and conflicts. Physical organization. Measures distance, area, volume, and weight using standard tools and mathematical formulas. Avoids shortcuts that increase health and safety risks to self or others. Ensures others grasp the purpose and benefits of the program or cause. With a reputation like that, youll notice more opportunities start to come your way. Responds to setbacks with renewed and increased efforts; is persistent in the face of difficulty. Safety Focus Definition Adheres to all workplace and trade safety laws, regulations, standards, and practices.